TPar LeatherWork's

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To  be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original  packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tparleatherworks@gmail.com. Please note that returns will need to be sent to the following address: 1777 Wellesley Dr. Thousand Oaks, CA 91360

If  your return is accepted, we’ll send you a return shipping label, as  well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tparleatherworks@gmail.com.

Damages and issues
Please  inspect your order upon reception and contact us immediately if the  item is defective, damaged or if you receive the wrong item, so that we  can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain  types of items cannot be returned, like perishable goods (such as food,  flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns  about your specific item.

Unfortunately, we cannot accept returns on sale items.

Exchanges
The  fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the  new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically  refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tparleatherworks@gmail.com.